NEW SOLID WASTE PROVIDER

Beginning July 1, 2023, all residential and commercial recycling, organics, and waste collection services will be provided by Athens Services. To learn more about new programs and available services, visit AthensPomona.com. 

Residential customers (i.e. single-family homes and multifamily tenants) should select the “RESIDENTS” button to be redirected to the correct service page. 

Commercial customers (i.e. businesses and multifamily property owners) should select the “BUSINESSES & MULTIFAMILY DWELLINGS” button to be redirected to the correct service page. 

The exclusive Franchise Agreement between the City of Pomona and Athens Services can be found here:

Athens Services Collection Services Agreement

Have Questions or Need to Contact Athens Services? 

• Visit AthensServices.com/Customer for online self-service options available 24/7. 
• Speak directly with a customer service representative by calling (888) 314-0061. The Athens Customer Care Center is available Monday – Friday, from 8:00 a.m. to 5:00 p.m. and on Saturdays from 8:00 a.m. to 12:00 p.m. 
• Visit the local customer service center located at 472 East Holt Avenue in Pomona. 

FAQ

Why are my waste and recycling services changing? 

The City of Pomona is implementing a source-separated waste and recycling program to comply with Senate Bill (SB) 1383—a state law requiring the diversion of organics waste from landfills. 

What is Senate Bill (SB) 1383? 

SB 1383, California’s Short-Lived Climate Pollutant Reduction Strategy, was passed to reduce methane and greenhouse gas (GHG) emissions statewide. All jurisdictions, including the City of Pomona, are mandated to require residents and businesses to separate their organics waste through ordinances and enforcement mechanisms. Learn more about SB 1383 here. 

What changes can I expect starting on July 1? 

All Pomona customers will be required to have separate containers for recycling, organics, and trash. 

Residential customers: Continue to use your existing containers. Contact Athens Services to adjust your current services. 

Commercial customers: An Athens Services representative will work with all businesses and multifamily property owners to determine the appropriate level of service. Contact Athens Services if any service adjustments are needed. 

Who do I pay for waste and recycling collection services? 

All payments for waste collection services will be made directly to Athens Services beginning July 1. 

Will pick-up days change? 

Residential customers: No. There will be no changes to collection schedules at this time. Continue to place your containers curbside on your regular service day. 

Commercial customers: Yes. Changes to current collection schedules may occur to enhance routing efficiency. 

Any changes to collection schedules for either residential or commercial customers will be communicated thirty (30) days prior to a change. 

What is acceptable in each container? 

For a full breakdown of acceptable materials, check out Athens Services’ interactive What Goes Where guide at CanIRecycleMy.com. 

Select either “Residential” for residential customers or “Business & Multi-Units 5+” for commercial customers. 

Select “Pomona” from the dropdown. 

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