Effective August 1, 2022, the City of Pomona will resume regular utility service payment and disconnection practices for delinquent customer accounts.

For more info please click here: Utility Disconnection Notice

SB 998 Policy - Policy on Discontinuation of Residential Water Service

For citizen inquiries and emergencies regarding the issues listed below, Monday thru Thursday from 7:30 a.m. - 6:00 p.m., direct calls to Customer Service at (909) 620-2241. For evenings, weekends (including Fridays) and holidays, contact Police Dispatch at 909-622-1241.

Water and Sewer

• Water Quality (Taste & Odor)
• Water Pressure
• Water Main Breaks
• Water Main Leaks/Water Meter Leaks
• Water Conservation
• Sewer Main Breaks/Sewage Spills/Sewage Back-ups

Trash and Recycling Collection

• Trash
• Greenwaste
• Recycling
• Bulky Item Pick Up

Resources

• Application for Utility Services Account  (Print & Scan)
• Application for Utility Services_Fillable (Fill out & Email)
• SPANISH APPLICATION FOR UTILITY SERVICES(Print & Scan)
• SPANISH APPLICATION FOR UTILITY SERVICES_(Fillable) (Fill out & Email)
• Automatic Utility Bill Payment Enrollment Application
• Bulky Item Collection Program
• E-Bill Services
• Pay Utility Bill
• Sewer Rate
• Solid Waste Rate
• Water Rates
• Continuity of Service and Agreement
• Construction Meter Application

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